Baker Baynes Support

Free Timeous Support Through Various Platforms

We have the following support options to deal with your issue or query timeously.

Dedicated Support Desk

Call +27 11 568 2060 Monday to Friday - 08:00 to 16:30

OnSite Support

Up to 100km Radius

Types of Support

Our types of support, What support is or isnt

If a customer has valid, active Subscriptions with Autodesk and Baker Baynes is the reseller of record,
we do not charge for support.

Autodesk Support

Autodesk Account

Your Autodesk Account is a single sign-in account that enables you to use the same email address and password to access multiple Autodesk websites. This simplified sign-in process makes remembering and managing your account information easier.

Download Autodesk Account Support Document for help on:
Creating an Account
Signing In
Changing Sign in details
Editing Profile
Changing Company Name & Address

Manage Subscriptions

Subscribe to Autodesk software and services for “pay-as-you-go” access on a monthly, quarterly, annual or multi-year basis for greater adaptability and lower up-front investment than a perpetual license.

Download Subscription Management Support Document for help on:
Managing Contracts
Viewing your Software licenses
Accessing to your Software
Requesting License Report
Renewal Policy
Subscription Cancelation
Restarting Expired Subscription
Switching Subscription

Software Management

Owning an Autodesk subscription opens you up to certain benefits, including having access to the latest software, access to a home license and the rights to use your software globally.

Download Software Management Support Documentfor help on:
Update & Release Availability
Use Subscription Software at Home
Global Travel Rights

License Activation

Product activation is the process of verifying that a product’s license is valid and allowing the user to access the software.

Download License Activation Support Documents for help on:
Activation Methods
Activating online
Registering license
Finding Serial Numbers & Product Keys

Learn More

Download our Comprehensive Subscription EBook as a Guide to Autodesk Installation